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July 2008 Article of the Month
Cadge, W., Freese, J. and Christakis, N. A. "The provision of hospital chaplaincy in the United States: a national overview." Southern Medical Journal 101, no. 6 (June 2008): 626-630.
SUMMARY and COMMENT: Wendy Cadge, Jeremy Freese, and Nicholas Christakis -- three sociologists (and Dr. Christakis is also a physician) from Brandeis University, Northwestern University, and Harvard University, respectively -- offer an empirical analysis of the provision of chaplaincy services in hospitals between 1980 and 2003. They use three data sets from the American Hospital Association's Annual Survey of Hospitals: 1980-1985, 1992-1993, and 2002-2003; for this "first systematic national overview of hospital chaplaincy based on a well-regarded survey" [p. 627]. However, it should be noted at the outset that the analysis of the "presence or absence of hospital chaplaincy services" works from "a very broad measure" [p. 630] that does not take into account the particular makeup of such services. The article's considerable strength lies in the authors' empirical insights for an important twenty-three-year period. While the data here is already five-years old, that may turn out not to be too problematic, due to consistency in findings for that period. Key results of the analysis are:
The authors discuss JCAHO requirements at several points, commenting on how those "guidelines regarding religion and spirituality have evolved" [p. 626], but there is no mention of significant changes in JCAHO standards that were implemented in 2004-2005, which, it is possible to argue, came to place less emphasis on religion and spirituality. [During 2003-2005, JCAHO radically altered its survey practice and revised its manual of Standards. For more on this, see the Related Items of Interest section, below.] While these changes obviously do not affect the analysis of the data from 2003 and before, they may speak to the context for interpreting the current significance of some of the results. Nevertheless, the authors indicate that "[l]eaders in hospital chaplaincy" [p. 630] who they interviewed emphasized the value they perceived in the JCAHO standards, such as their being "a powerful tool for advocating for pastoral care" [p. 630]. Chaplain researchers may be especially interested in the data presented in three tables: Percentages and Means for Selected Variables, 1993 and 2003 American Hospital Association Annual Survey [p. 627], Chaplaincy Service in US Hospitals [p. 628], and Coefficient for Logistic Regressions of Presence of Chaplaincy, 1993 and 2003 [p. 629]. This article establishes a good baseline, if a general one, for further studies on trends in the provision of chaplaincy. The authors suggest: "Additional, more detailed data collection is needed to assess variations, specifically in how hospitals have and continue to provide chaplaincy services, what impact JCAHO policy changes may have had on that provision, and what influence (if any) chaplaincy services have on patient satisfaction and other relevant outcomes" [p. 630]. An exploration of how hospitals with chaplaincy services may have adjusted the number and function of chaplains during the last quarter century would be especially illuminating. Suggestions for the Use of the Article for Discussion in CPE: This month's article should be of great interest to students looking into careers in health care chaplaincy, and thus it may be most suited to those in second-year residencies and in supervisory education. Still, it is very readable for any student and could be used to begin or supplement a discussion with first-year residents and interns about chaplaincy as a profession. From a research perspective, the article is a nice illustration of the value of analyzing data that others have already gathered, and students first embarking on research projects might be asked to think of how they could utilize data already being gathered at their centers. Moreover, the article may be an invitation for students or staff chaplains to think about particular trends in their own institutions. Readers should keep in mind that descriptions of JCAHO's Standards apply only to the period addressed in the article. Related Items of Interest: I. JCAHO, the Joint Commission for the Accreditation of Healthcare Organizations significantly altered its method for surveying hospitals between 2003 and 2005. Under the old method, compliance was based upon a general assessment of Standards that were lined out in the official JCAHO Comprehensive Accreditation Manual for Hospitals (CAMH), which gave emphasis to statements about the intent of Standards and offered examples of compliance. In 2002, issues of spirituality and religion figured explicitly in ten Standards for acute care hospitals, and the CAMH went into some detail about how pastoral care services might be provided and about the potential role of chaplains. However, under the revised method for hospital surveys (which has been fully in place since 2005), compliance is scored by a fairly complex system based upon individual "Elements of Performance" for each Standard. Religious and spiritual issues have since become part of eight "Elements of Performance" under seven Standards. Examples of compliance through the use chaplains no longer appear, and the word chaplain occurs only once in the 544 pages of the 2008 manual: under a glossary definition of qualified individuals. To compare issues of religion/spirituality in the old and new JCAHO manuals, see summaries for the 2002 CAMH and the 2008 CAMH. JCAHO accredits a range of health care institutions and uses different sets of standards for the different settings. II. Among the references in this month’s article are two sociological studies of chaplains that have been featured as previous Articles of the Month:
Lee, S. J. C. "In a Secular Spirit: Strategies of Clinical Pastoral Education." Health Care Analysis 10, no. 4 (December 2002): 339-356. [See the October 2003 Article of the Month.]
Norwood, F. "The ambivalent chaplain: negotiating structural and ideological difference on the margins of modern-day hospital medicine." Medical Anthropology 25, no. 1 (January-March 2006): 1-29. [See the April 2006 Article of the Month.] III. The authors of this month’s article note the importance of further research on the impact of chaplaincy services on patient satisfaction [p. 630]. For more on this topic, see the October 2004 Article of the Month. IV. One means of assessing the provision of chaplaincy is by looking at chaplain-to-patient bed ratios. This month’s article includes references to Larry VandeCreek’s "How many chaplains per 100 inpatients? Benchmarks of health care chaplaincy departments" [Journal of Pastoral Care 55, no. 3 (Fall 2001): 289-301] and to Kevin Flannelly, George Handzo, and Andrew Weaver's extension of VandeCreek's 2001 study in their "Factors affecting healthcare chaplaincy and the provision of pastoral care in the United States" [Journal of Pastoral Care and Counseling 58, nos. 1–2 (Spring-Summer 2004): 127-130 (--NOTE: the bibliographic citation is listed incorrectly in our featured article)]. However, see also our Spring-Summer 2007 Newsletter [§3], which points to an unpublished survey of chaplain-to-bed ratios mentioned in Mary Whitmer and Susan Hurst’s "Innovative solutions: a plurality of vision. Integrating the chaplain into the Critical Care Unit" [Dimensions of Critical Care Nursing 26, no. 3 (May-June 2007): 91-95]:
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